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Column (e.g. in newspaper) Daily

closing

As long as you are in the business of selling products, no matter how good your product is, if it does not sell, people will not even know if it is a good product or not.
Even a valuable product is worthless if it is not bought.
It is important to think thoroughly about why a product does not sell.

During my sales period, I have experienced many failures due to lack of preparation, misunderstanding, or oversimplification.
The previous year, faux-leather jackets sold well, and as a result of rooting around with our clients, we prepared to double the production this year, and as a result, we failed to sell them in stores, even though we got a contract. The same failure occurred the following year when chemical jeans sold explosively. This was a failure to propose what would sell next because we were blinded by what was currently selling and misreading its longevity. However, it is important to always think about what products will sell next and to read the lifespan of current products.

You cannot prepare with a high degree of accuracy unless you constantly survey the storefront on a daily basis and develop an eye for what is selling now and what is likely to sell next. If you are not constantly studying, you will not notice and miss opportunities that are right in front of you. I believe that the best buyers at our clients are interested to see if our suppliers’ salespeople have such sensitivity and are studying.

It is the planning proposal that determines whether a business meeting will start or not, and it is the careful preparation that makes the proposal persuasive. When I was in sales, I once asked a client about our No. 1 sales person, “Why do you buy from that sales person?” Why do you buy from him? The answer was: “Because he is the best.

He reads what I want, what I feel inconvenienced by, and what I want from him. Above all, his preparation for the meeting is excellent.”

The product is good and ready, but it does not sell.
Sometimes a product does not sell because the final product is not well prepared.
This is called a closing failure.

According to Hiromi Wada’s book, “The Secret of 98% closing rate,” closing is
Do you want to buy? Do you want to buy? and “Please decide now” by giving the customer a choice. This book is written as a sales technique for cosmetics, insurance, and real estate.

Unsuccessful salespeople are stuffy.
I believe that unsuccessful salespeople are often too short on time. When the sales meeting reaches its climax and the customer is trying to make a decision, they cannot stand the silence and start talking about something unrelated, such as how great Ukraine is or how great Otani is. The customer becomes unable to think straight and says, “Let’s move on. If we decide now, we can meet the delivery date, but if it is tomorrow, the delivery date will be delayed one week. If the delivery date you want is absolutely certain, could you make a decision today? It is not possible to close the deal in a timely manner.

Not afraid of rejection
When a salesperson says, “I can’t sell even though I am a good and earnest person,” or “I am trying my best but my performance is not improving,” the situation is almost always that the salesperson is not making the closing call. Why can’t they close the sale? He says it is because they are afraid of rejection. All they have to do is ask questions that encourage them to make a decision with confidence, but those who can’t, can’t.
Cut unnecessary information for customers.
Some people are “good talkers, but for some reason they don’t sell.” Such people probably talk too much. Talking while intoxicated does not benefit the customer.
You are well aware that talking is not always a good thing, but it is better to minimize information that is unnecessary for the customer.

be a good listener
I had a top salesperson at Company T, even though he was a quiet type. He was a good listener. He looked the other person in the eye and used his whole body in conversation, listening to the customer with his whole heart and soul, so the customer would be in a good mood.
Then, the taciturn person says one word that the customer likes, and the customer becomes a fan at once.

Liked by customers
Carnegie’s book, “Motivating People,” introduces principles for getting people to like you. The first principle of being well-liked is “sincere interest. The taciturn sales person may not be a prolific speaker, but he or she has all of these principles in place to be well liked.
It is natural that being well-liked by the customer makes closing easier.
I believe there are certain prerequisites that make closing easier, and one of them is to be liked by the customer.

fall in love with the product
I would like to consider other sales techniques that make it easier to close the sale. One of them is to become infatuated with the product you are recommending.
It is important to do your research, read the customer’s needs, and as a result, become infatuated with the product you are proposing.

Have product knowledge about the products you sell
Of course, it is necessary to prepare as much product knowledge as possible. The reason why customers are unsure of their decision is that they are not sure if this product will sell or if they can believe what the salesperson says. It is important to confidently tell the customer what the market price of the product is, that the price you are offering is not too high, and that you have done your research and can sell the product on your sales floor for this reason. If you and the customer are wondering whether the product will sell or not, you will not be able to make a decision.
No pressure.
While it is important to make a recommendation with confidence, do not force it. If the product that the sales person forced you to buy does not sell, your trust in the sales person will be damaged, and this will certainly affect your next business meeting. When people make a decision, they are not sure what to do. They leave the option of “not buying” until the last minute. If a customer is uncertain, listen to all of their concerns without forcing them into a decision. It is important to make them feel that they have made their own choice after much deliberation.

Follow-up is important.
When products are delivered, they may or may not sell, but we should also be interested in the digestion rate on the sales floor, and products that we had so much confidence in did not sell. I think you should verify with the customer what the problem was. And then use that experience in the next business meeting and in product planning. Such a sincere attitude will be well received by customers.

I don’t lie.
No matter how much you want to sell, there is one thing you should never do. That is lying. Refusing to do what you cannot do in terms of delivery date, quality, etc., will lead to trust. Even if you think you have successfully negotiated with your counterparty by changing to a cheaper and inferior material in response to their severe price negotiations, or by sending the product to a subcontractor’s factory you have never used before in order to meet a tight delivery schedule, the result will always be a delay in delivery or poor quality, which will cause trouble for the customer, and you will lose their trust.

I have written a lot, but to summarize,
We will detect what is inconvenient and what they want from us, and we will persuade them with confidence and sincerity.”Will this be the case?

Categories
APASYS KIRIKOM PLUS News

Featured in Textile News

The article about our APASYS, Kilicom, and Kilicom Plus titled “Providing Solutions for DX Acceleration” appeared in the July 27, 2022 issue of “Textile News,” a daily general textile newspaper.

Textile News Site: https://www.sen-i-news.co.jp/

Categories
APASYS FileMaker News

Interview with Mr. Masayuki Kato was published in Kodansha’s “Gendai Business” magazine.

The APASYS case study is featured on the website of Kodansha’s “Gendai Business” as follows The article, “What is the ‘custom-made’ ‘low-code development’ that caused a ‘DX revolution’ in the apparel industry? was published on Kodansha’s “Gendai Business” website as a case study of APASYS implementation. APASYS” was introduced as a business management system that is attracting attention from the apparel industry, which is in need of in-depth information sharing with overseas due to the Corona disaster. APASYS is a development platform provided by Claris International Inc.Claris FileMakerIt will be a business management system developed using This article features an interview with Takayuki Takadoi, President and Representative Director of Intertextured, and Kenjiro Kanda, Managing Director of Intertextured Corporation, a company that has introduced and is using APASYS. He talks about the current situation in the apparel industry, the decisive factors for introducing APASYS, the strengths of APASYS, and future plans for the apparel industry. For more information, please read “Gendai Business” by Kodansha from the banner at the top of the screen or the button below!
Claris International Inc. also posted an article on their website as a case study of our company’s implementation. The article, “Realization of an integrated system from raw material procurement to sales on a low-code platform” is also posted on the website of Claris International Inc. Claris International Inc. Intertextured Corporation migrated from using spreadsheet software for internal business management to our “APASYS”, As a result, the management and sharing of information became much more efficient, and the company was able to eliminate the need for human resources. The article also introduces the specifics of how they were able to improve the closing rate and quality of their business. Please take a look at this page as well!
Categories
APASYS FileMaker News

Introduced as a case study on the website of Claris International Inc.

Claris International Inc. The company’s case study, “Integrated system from raw material procurement to sales on a low-code platform” has been posted on the website of Claris International Inc. Claris International Inc. Intertextured Corporation migrated from using spreadsheet software to APASYS, a Claris FileMaker SBA solution, As a result, the management and sharing of information became much more efficient, and the company was able to eliminate the need for human resources. The result was a significant improvement in information management and sharing, as well as an improvement in closing rates and quality. You can read about this case study on the Claris blog. Please take a look.
Categories
docs

Obtain and print the JAN code

Obtain and print the JAN code

Obtaining the JAN code
Generate from the JAN code tab on the product detail screen

①Select the color size.

②[Click the [Get JAN Code] button.

③Select either Corporate JAN or Original JAN and click the Get JAN Code button to obtain the JAN code.

Generate from product list screen

①Select a product.

②[Click the [Get JAN Code] button.

③Select either Corporate JAN or Original JAN and click the Get JAN Code button to obtain the JAN code.

Regardless of which of the above methods is used to generate the information, the acquired information can be viewed on the JAN code tab of the product details screen.

Printing of JAN code

①Select the product for which you wish to print the JAN code.

②Click the Export button in the upper right corner of the table.

③Choose a format for printing and click to create a PDF. Print this.

 

【Recommended Paper】

We recommend using the following paper for printing JAN code stickers.

Jan code 44 : aone model number 31516

Jan code 12 : aone model number 31563

Categories
News

Notice of Summer Vacation

We would like to take this opportunity to thank you for your continued patronage.

We would like to inform you of the summer holiday period of InfoEye, Inc.
We apologize for any inconvenience this may cause and appreciate your understanding.

■Summer holiday period
Thursday, August 11 – Sunday, August 21, 2022

Inquiries received during the holiday will be handled in order from Monday, August 22,
We will respond to all inquiries received during the holiday in order.
※Kiricom will be open for business during the above period.

Categories
APASYS

To prevent human error

We recently visited the brand store of a company that uses APASYS.

APASYS attaches a barcode reader to the iPhone to read product barcodes. As soon as we are notified of a malfunction, we immediately contact the manufacturer for repair. This time, we were told that the equipment we had sent to them as repaired products was still malfunctioning. We visited the manufacturer of the equipment to confirm the problem in person, as time was of the essence.

It took about 3 minutes to check the status of the bar code reader and reconfigure it. After the repair, he said that the operation was omitted when it should have been restored to its factory condition.

It should not be. No matter how convenient the equipment may be, a final human error could result in a loss of customer trust. I felt myself tighten my body and mind once again.

We will continue our efforts to make our customers more satisfied.

Categories
KIRIKOM PLUS

Support function for “Souge Business”: Generate and register product descriptions using the A I function in Kiricom Plus!

Today, Wednesday, June 29, a press release was issued regarding the “Sage Operations” support function of Kilicom Plus! https://bit.ly/3OyvaMa This is the third time we have introduced the “Sage Business” support function in this blog. Today, we offer a function that uses AI to automatically extract keywords from product images and even generate a description of the product. We have introduced it once before, but the functionality has been brushed up and it is much easier to use. Creation of product descriptions, which is the “manuscript (ge)” part of “Sage Business”. The impetus for the development of this service came from the frequent inquiries we received from customers of our service, Kiricom, who are engaged in EC business. We want to help you reduce your workload, and with that in mind, we have developed and released the software free of charge! This feature, which we hope you will try, requires only three steps to use. (1) EC Information > Basic Information is displayed from the product details. Register images by drag & drop. (2) Keywords extracted from the image and their accuracy are displayed.   The number of keywords that can be used to create a product description is limited to 10. Delete unnecessary ones while viewing the contents, and register additional ones as needed.  Select Japanese or English and click “Generate”!   AI-generated product introductions will be displayed.   Check and save. Each time you click “Generate,” you will see a different text, so please use the one that strikes your fancy. Please use the one that strikes your fancy. Again, we have prepared an operation video. We would like you to actually operate this AI product description auto-creation function rather than watching it in the video…! AI will do its best with any image. We hope you will find it useful in reducing your daily workload!✨ Kiricom Plusis a free cloud service that allows you to centralize your image and product management.
Please register for free and feel the operation. In Kiricom Plus,New introduction consultationBeginning with the “Mere Old Man”,Online ConsultationWe also accept Please feel free to contact us.
Categories
News KIRIKOM PLUS Press Release

Free] Released a function to support EC operations such as automatic feature extraction and description generation from product images by AI.

〜Added time-consuming product description generation, dimension table HTML, and texture description HTML generation functions.

We have developed and implemented a “Sage Business” support function that can be used free of charge on “Kiricom Plus,” a cloud service that solves problems faced by the fashion industry.
Click here to visit the service site.
https://plus.kirikom.net/

KIRIKOM+

About the whispering business
Sasage business is an acronym for “photography,” “measurements,” and “manuscript,” which are necessary for product information for e-commerce sites.

Background of the release of the Kiricom Plus whispering business support function
Sending and receiving is a daily task for e-commerce businesses, and it is a difficult job that never allows for mistakes.
For the past 20 years, InfoEye has been operating “Kiricom,” an image cropping and processing service used by several thousand EC-related businesses, including apparel companies, and has frequently received inquiries from Kiricom customers regarding image editing.
In order to alleviate some of the problems faced by EC businesses, we have decided to release a free support function for image trimming operations.

With Kilicom Plus, planners can register planning information and product information, create line sheets, and then use the data to create and share sewing specifications and progress management with production staff.
With this new function, EC staff can use the registered data as well as newly registered product information to support business operations.

Kiricom Plus’ Whispering Business Support Functions
Kilicom Plus, a cloud service that solves issues faced by the fashion industry, is adding and studying additional functions to improve operations in the industry with the power of IT.
The following four functions have been added to support the whispering business this time.

1. Automatic feature extraction and description generation from product images by AI
2. Dimension table HTML generation
3. Generation of HTML for texture notation
4. Photography and product master registration service (paid option)

Currently, we are also developing a function that enables batch information generation and automatic HTML generation of new information for shopping malls, etc.

1. automatic feature extraction and description generation from product images by AI
The image recognition AI automatically extracts multiple product features from product images with high accuracy and generates product descriptions.
The features can be manually added or deleted as necessary, and the product description can be generated with even higher accuracy.
Currently, only Japanese and English are supported, but the number of languages will be expanded gradually.

キリコムプラス_ECタブAI

2. Dimension table HTML generation
You can easily create a clean dimension table HTML by selecting a part for each item from a pre-registered master.
The parts of each item can also be used in the sewing specifications function.

キリコムプラス_ECタブ寸法表HTML

3. Generation of HTML for texture notation
An unlimited number of texture sets can be created.
Up to four options can be set for each texture (e.g., Yes, Slightly Yes, No, etc.).
Create beautiful texture description HTML source with simple operation.

キリコムプラス_ECタブ風合表記

4. Photography and product master registration service (paid option)
We photograph the products received from our customers and register them in Kilicom Plus.
The registered product information can be utilized via API function or product information CSV. (Separate meeting required).
Please contact us for details.

About InfoEye
Since our establishment in 2002, we have been providing solutions, operations, and image cropping services for the apparel industry based in Japan and India.
In the future, we will continue to expand our business to the fashion industry in general, and continue to build solutions that are useful to everyone.

【About Us】
Company name: InfoEye Inc.
Location: BIZSMART Kanda 503, 1-10-6 Kajicho, Chiyoda-ku, Tokyo
Representative: KOEDOI Takayuki
Established: February 2002

Qualifications and Certifications


Apple Consultant Network


Claris FileMaker SBA Partners

Business:
Building and operating solutions for the fashion industry
Image cropping and processing service (Kiricom)

【For customer inquiries, please contact】
TEL: 03-5816-2522
Email: info@kirikom.net

Categories
Daily Column (e.g. in newspaper)

How to train junior staff

ichiki

When I was still an active section chief, I was once asked at a morning meeting in my department, “What do you keep in mind to keep up with your hectic workload?” I immediately replied, “It is to train my subordinates.
If you can train someone who can do it for you, then you can take over your own work and take on new projects or new projects that you have always wanted to do. The subordinates that I have trained…
By nurturing these subordinates, the organization can continue to expand steadily. In order for you to continue to grow, you need to train your junior staff to become excellent junior staff members.
However, it is not an easy task.
It is one of the most difficult tasks of communication in the workplace.
How can we train junior staff?

I am sorry to tell you about myself, but I was a country boy from Miyazaki in southern Kyushu.
I had never left Kyushu until I came to Osaka, so I had a thick accent,
I was often teased by my seniors about my accent.
I worked as a delivery driver for a year after joining Company T. I started working in sales in my second year.
During my time as a delivery person, I felt that I was not suited for this job and wanted to return to the countryside if I had the chance.

My first year in sales I joined the bedding department, but I just didn’t like the products. I gave up hope and became a sales representative in the Kyushu region, hoping that I might have a chance to return to the countryside. I did not like the job of carrying a heavy carry-on bag in both hands and walking from one place to another in Kyushu to sell the products. Once again, I put in my hopes and was placed in the women’s clothing bottom section. By this time, I had come to realize that I was no longer a good salesman.

A year passed without a peep and I was thinking about quitting every day when a new employee joined the company and for the first time I had a subordinate named U-kun. However, he was an employee who was rumored to be an excellent new hire. He always had a glazed look in his eyes and seemed to be a very strong-willed junior employee. I hesitated when I was assigned to be U-kun’s trainer. At the welcome party, he asked me a lot of ambitious questions about my work, but when I got down to it, I found him to be a good young man with a passionate heart, and I came to like him.
I began to strive to be a role model for my junior colleagues. I began to study hard, read books on the job, and meet my quotas so that I would not be ridiculed by my junior colleague. I was unable to respond to the guidance of my seniors, but I began to engage in friendly competition with this passionate Mr. U. We went out drinking every weekend and worked hard together. We went out for drinks every weekend and talked not only about work, but also about family, love, and life. He would stay over at my house when it was late and we would talk passionately.
From that time on, my section manager began to appreciate me more and more, and even said to me, “Your planning ability is impressive.
Before U joined the company, I think I was passive about my work. It was an encounter with U-kun that changed the way I approached my work.
Teaching is learning. I was assigned as a trainer, but I learned a lot by teaching U-kun. Looking back, I think I was thinking and acting from the same perspective as U-kun. I trusted him and he trusted me.
Later, I became the manager of the bottom section and he became the manager of the blouse section and we competed with each other in performance.

No matter how much a senior may want to mentor a junior, if that junior does not want to listen to what the senior has to say, it will result in a face-saving attitude, and it will be difficult to mentor him. But of course, if you don’t say anything because your junior doesn’t want to listen to you, you will not be teaching him.
I think the reason the juniors don’t want to listen to their seniors is because they don’t respect their seniors.

1) Set an example.

Subordinates watch their superiors very closely. Even if you say admirable things with your mouth, your subordinates will not listen to you if your actions do not accompany your words.
The first step is for seniors to do it and set an example.
In the words of Isoroku Yamamoto, “Show them what you can do. Say it, do it, let them do it, praise them, or they will not move.” These words are very famous, and I believe this is because they are the very heart of what he said.
I believe this is because this phrase is at the core of what it means. In order to nurture junior staff members, you must set a good example yourself.
Only when you are satisfied with your actions, words, and deeds, will your junior staff listen to you.
In the end, the act of nurturing your subordinates will lead to your own personal growth.

2) Transfer of authority

As with driving a car or a bicycle, even if you know what you are doing theoretically, there is no way you will be able to drive unless you try it. The quickest way to learn a skill is to have them actually drive.
I believe that only when you let them try it, they will realize how difficult and enjoyable the job is. If you think, “It’s too early to let them do it,” you will never be able to entrust them with the job. On the other hand, throwing all the work at the junior staff will destroy them. It is important to hand over work with the feeling that you will take full responsibility for your junior’s failures. If you do this, your juniors will be able to take on the challenges of the job with all their might.

3) Give appropriate instructions and attention, and praise achievements honestly.

Whenever a junior tries his or her hand at a job, there is always some failure. At that time, we think together about why they failed and give them appropriate instructions and attention.
and give them appropriate instructions and warnings. Never get angry over their heads. You do not want them to be discouraged from trying again by the fear of being angry.
On the other hand, when a junior staff member achieves an accomplishment, I am happy with him or her and give 100% praise.
When I was still young and lacking in confidence in my work, I was so pleased when someone praised me, saying, “Your planning ability is a big deal.
I remember that this made me work hard at my job.

4) Improve communication
Have the junior staff report on the work they have been entrusted with. While asking and answering questions about their reports, give them advice.
Communication improves when seniors also report and consult with them. Juniors who grew up under aggressive seniors are afraid of getting angry, which leads them to hide their failures and fabricate reports. Raised under passive-aggressive seniors.
Juniors lose motivation because of the lack of response from seniors, and they lambaste seniors.
The more reporting, liaison, and consultation become a habit, and the better the communication
The better the communication, the better the environment is for junior employees to grow.

There is more to the words of Isoroku Yamamoto.

If we do not discuss, listen, approve, and entrust, people will not grow.
If we do not watch with appreciation and trust what they are doing, they will not bear fruit.

5) Trust.

If they feel appreciated and trusted, junior employees will have a stronger sense of responsibility, and they will suddenly become more motivated.
I remember when the president of Company T lectured me and gave me strict instructions, saying, “I am telling you this because I expect that you will eventually become the leader of the Product Department,” and I accepted his strict instructions.

6) Let the junior staff think about it.

If you give the answer to everything right away in order to nurture your junior staff, they will not think for themselves, but will ask their seniors about everything.
They will ask their seniors for answers. It is important to give them hints to develop their ability to think for themselves. Why is it necessary to have a proposal sales team? What are the tastes of our clients’ products?
What are our core products? We must nurture salespeople who can think for themselves.

7) Get to know your juniors better.

People like people who are interested in them.
Getting to know your junior well outside of work, such as their hobbies and family, will help you communicate better.

8) Education is a perseverance work

It is relatively easy to know as knowledge, but it takes many years of training to truly acquire and implement. You should be prepared for the fact that it takes persistence and perseverance to train.